Build the world's leading materials science and technology win-win platform
To provide customers with comprehensive solutions
To provide mutually beneficial cooperation opportunities for partners
To provide employees with development opportunities to unleash their potential
Lead materials technology, drive industrial revolution, reshape human life
Customer first, customer demand is the way forward
Responsibility and professional ethics constrain self behavior
Struggle innovation, hard struggle will never stop
Collaborative efficiency, team first strengthen cooperation efficiency
Customer demand is the way forward, all our work should be customer demand-oriented, rapid response to customer demand, to deliver quality products and provide perfect service for customers, to create value for customers, and constantly improve customer satisfaction.
1) The target of all of our work sequences is customer satisfaction. Every employee, especially customer-facing front-line employees, should be constantly thinking about how to help customers create value. No time or place is allowed to compromise customer satisfaction, but we also do not encourage the loss of personal dignity to please customers.
2) In product research and development, customers' demand should be the guide, and the success of customers should guide product development;
3) In terms of sales management, we should tilt high-quality resources to high-quality customers and build strategic partnerships on this basis.
1. Respect customers, face customers with a smile, maintain a good future image anytime and anywhere;
2. Actively face customer feedback and complaints, do not shirk responsibilities, and help customers solve problems actively and efficiently;
3. Active contact with customers on a weekly basis and practice the rule of customer intimacy;
4 points, from the customer needs, to deliver high quality products and quality service for customers, and constantly improve our work, to make customers and the company satisfied;
5. Study the essential needs of customers, be proactive, and provide products and services that exceed customer expectations.
Responsibility to bear
A sense of responsibility, dedication to work is the most basic professional ethics, responsibility is the basis of every work we do well. The enterprise is responsible to customers, partners, employees, employees are responsible to their positions, colleagues, and the company. Responsible employees are valuable assets for the growth of the company.
1 points, the treatment of work, not equal, do not rely on, do not shirk, do not wring things;
2 points, be responsible for people and things, do not shirk responsibility in front of problems, do not make excuses for results;
3. Dare to take responsibility, have the courage to face up to contradictions, be good at solving problems, and turn possible into actionable;
4 points, bear the responsibility to bear the grievance, when the work needs the post needs the courage to carry the beam, not to the personal ability boundary to shirk;
5 points, positive and promising, to make the impossible possible, for the impossible task, to grasp the difficulties, bold innovation, seek breakthroughs, through unremitting efforts to complete the task.
Struggle is the survival principle of individuals, but also the survival principle of enterprises, innovation is the realization of personal value, but also the development power of enterprises. Struggle means tenacious perseverance, innovation means the courage to challenge. However, the struggle can not be blind and self-moved, breakthrough of their limits must have a direction, the ultimate achievement of innovation, not only for the change of self, but also for the innovation of the enterprise.
1. Adapt to the daily changes of the company without complaining;
2. Make effective adjustments according to company changes;
3 points, have the spirit of struggle, never satisfied, constantly improve, learn and transplant the advanced experience of various industries, so that their work is constantly optimized and improved;
4, good at fighting, continuous improvement, summarize the essence, make their own work in the industry leader;
5. Have foresight in work, actively create changes, always reach new heights, and lead the progress of the company and industry.
Team first, enhance the efficiency of cooperation, the interests of the organization above personal interests. The company is the development platform of all employees, the team in the first, self in the second, team cooperation, complementary advantages, do not care about personal short-term, local losses, to achieve the company's long-term, overall interests to maximize.
1. Accept professional division of labor, actively integrate into the team, willing to accept the team's help, and cooperate with the team to complete the work;
2. Actively participate in discussions and express opinions before decisions are made; After the decision is made, no matter whether the individual has any objection or not: it must be fully supported in words and deeds;
3. Good at team work, avoid duplication of work, and actively share experience;
4. Responding quickly to reasonable needs of partners, actively supporting others and achieving win-win cooperation;
5 points, not caring about personal short-term, partial gains and losses, to maximize the long-term and overall interests of the company. Team first, enhance the efficiency of cooperation, the interests of the organization above personal interests. The company is the development platform of all employees, the team in the first, self in the second, team cooperation, complementary advantages, do not care about personal short-term, local losses, to achieve the company's long-term, overall interests to maximize.
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About the customer
Customers are the basis of our survival, our goal is to help customers create value, its essence lies in the achievement of customers, help customers to succeed. There is no either-or zero-sum survival mode between the company and its customers, but only a win-win and multi-win cooperative survival mode. Therefore, the success of our customers will eventually create opportunities for our success.
Positive, responsible, hard-working and innovative employees are the greatest wealth of our company.
The enterprise is a platform through which employees can give full play to their talents to achieve their dreams and achieve a win-win situation with the enterprise.
We are a community with a common cause, a common principle and a common goal.
No man is perfect. People with outstanding advantages often have obvious shortcomings. We insist on employing people with their strengths.
Attitude and ability to work should be reflected in job performance, failure is allowed, but shirking work, not taking responsibility, and making the same mistake is not allowed.
About the cadres
We will select cadres by horse racing, not by looking at horses.
The development of the company is long-distance running, so the selection of cadres must pay attention to long-term performance;
We believe that morality, work style and ability are necessary for cadres, the higher the rank, the more important.
A cadre must have a sense of responsibility, a sense of responsibility, and the habit of self-criticism and self-reflection.
The cadre is responsible for taking the lead in practicing and inheriting the company's cultural values;
Cadres are not life-long system, the competent on the mediocre.